SurgeX, a brand of Ametek Power Quality Solutions and a leader in power protection, power conditioning, diagnostic intelligence and remote monitoring solutions for the AV market, debuts SurgeX Connect at InfoComm 2023.
“SurgeX Connect sets a new standard for power quality monitoring and fleet management: Comprising powerful cloud-based software and firmware, it enables integrators to easily manage compatible SurgeX devices, diagnose power quality issues, and monitor installations from a centralized hub,” the announcement states.
SurgeX Connect is designed to streamline multi-site power management into a cloud-based dashboard for integrators to take control of their installations’ power quality. Designed to be an intuitive and secure platform to enable integrators to monitor, toggle, reboot and control outlets and devices remotely, it allows integrators to meet power quality requirements across project sites. The interface is designed to bring connectivity, comprehensive device management, remote monitoring, and advanced analytics from SurgeX's power protection technologies.
“For nearly three decades, SurgeX has evolved forward with the needs of its customers, designing power management and power quality products that safeguard valuable AV equipment and make delivering optimal power quality simple,” says Marcel Hill, Vice President / Business Unit Manager for AMETEK Power Quality Solutions. “The release of SurgeX Connect starts our next chapter: We’ve designed this product to offer an outstanding user experience that compiles all facets of power management into a centralized hub. We look forward to giving our customers additional confidence as they proactively protect and connect their customers’ projects.”
Through the SurgeX Connect web portal, integrators can view, manage and control fleets from any location with internet access at any time. Integrators can monitor and categorize devices based on status, connectivity, battery charge, battery life, input voltage and energy usage, allowing them to identify and resolve device issues from afar. With SurgeX Connect, integrators can remotely reboot and toggle outlets, eliminating the need for truck rolls and onsite troubleshooting while optimizing AV system performance. This solution is designed to be beneficial for managing installations that are challenging to access, either due to geographical location or complex project design, providing accessibility for integrators who need to service such sites.
SurgeX Connect also lets integrators view device analytics and detect recurrent power problems. By inspecting data and event logs, they can diagnose issues and make informed decisions to support the longevity of systems. Additionally, integrators can export data and event logs to compile insights for long-term system maintenance and customer satisfaction. These features are designed to help them proactively monitor, manage and maintain power quality, preventing potential problems from causing more significant interruptions or damaging connected devices over time.
The software’s first release is now available free of charge for the SurgeX UPS Standalone and SQUID. Additional availability across the full-spectrum SurgeX product line is coming in 2023. Visit www.surgexconnect.com for more information or visit InfoComm 2023, booth #3001.
To learn more about Ametek SurgeX, visit www.surgex.com.
